1. Introduction

We at Empire Lux Ride (“we”, “us”, or “our”) respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit and use empireluxride.com (the “Website”) and our services (the “Service”). By using the Website or Service, you consent to the practices described in this policy.

2. Information We Collect

a. Personal Information You Provide:

When you book a ride, contact us, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, billing/shipping address (if applicable). Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the Website or booking services from Empire Lux Ride (the “Company”, “we”, “us”, or “our”).

By accessing or using the Website or our services, you agree to be bound by these Terms.

1. Interpretation & Definitions

“User”, “You” or “Your” refers to any person accessing or using the Website or booking rides.

“Service” refers to the Website and any ride-booking, transportation, or related limousine/chauffeur services offered by us.

“Content” refers to any text, images, data, or other materials available on the Website.

2. Acceptance of Terms

By using the Service, you represent and warrant that you are at least 18 years old (or of legal age in your jurisdiction) and have capacity to enter into a binding agreement.

3. User Responsibilities & Prohibited Conduct

You agree to:

Provide accurate, current, and complete information when booking or communicating with us.

Comply with all applicable laws related to your use of the Service.

Not use the Service for any unlawful or prohibited purposes.

Treat chauffeurs, vehicles, and Company property with respect. You may be responsible for damages incurred due to misuse or negligence.

4. Booking, Payments & Cancellation

Bookings must be made via our Website booking system or other designated channels.

You agree to pay the fees associated with the service you request; payment may be required upfront or as otherwise specified.

Cancellation or changes to bookings are subject to our cancellation policy.

5. Intellectual Property

All Content on the Website — including text, graphics, logos, images — is the property of the Company or its licensors, protected by copyright, trademark, and other laws. You may not reproduce, distribute, modify, or create derivative works without our express permission.

6. Limitation of Liability & Disclaimer

The Service is provided “as is” and “as available.” We make no warranties — express or implied — regarding the quality, reliability, or availability of the Service.

To the maximum extent permitted by law, the Company (and its affiliates, employees, agents) will not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or related to your use of the Service.

Our total liability for any claim arising out of or related to these Terms will not exceed the amounts you have paid to us for the Service in question.

7. Termination

We may suspend or terminate your access to the Service at any time, without notice, for conduct that violates these Terms or for other reasons. Upon termination, all provisions that by their nature should survive will survive (e.g. Intellectual Property, Limitation of Liability, Indemnification).

8. Changes to Terms

We reserve the right to modify or revise these Terms at any time. We will post the updated version on the Website with a revised “Last updated” date. By continuing to use the Service after changes, you agree to be bound by the updated Terms.

9. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Empire Lux Ride operates. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts located in that jurisdiction.

10. Contact Information

If you have any questions about these Terms, please contact us at:

Email: [email protected]

Phone: +1-800-608-1031